Small business owners, are you ready to enter the wild world of shipping? Today we’re going to share with you the best shipping companies for small businesses. 

Embarking on your entrepreneurial journey and seeking shipping solutions for your small business can seem daunting. Ensuring your products reach customers promptly and reliably is pivotal for your venture’s prosperity.

Don’t worry, we’ve got you covered. In this guide, we’ll explore the top shipping companies that cater specifically to small business shipping solutions. We’ll delve into key considerations such as their rates, services, shipping volume, delivery speed, customer support, and compatibility with eCommerce platforms.

By the conclusion of this guide, you’ll be equipped with all the information to decide on the best shipping solution for your small business.

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The 5 Best Shipping Companies For Small Businesses – Shipping Carriers Ranked

So now that you know the criteria to be on the lookout for, let’s take a deeper look at our definitive list of the best shipping companies for small businesses. 

1. ShipBob

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Shipbob are one of the best shipping companies for small businesses. They are experts in shipping for eCommerce, and they have fulfillment facilities in the US, Canada, and Europe. 

Order fulfillment, shipping, and inventory management are just a few of the services that ShipBob provides.

Overview of services and pricing

The delivery choices provided by ShipBob include same-day shipping, 2-day shipping, and ground shipping. Also, they provide possibilities for shipping abroad. Your monthly order volume and the services you require determine how much ShipBob will cost you. To allow you to test out their services before committing, they provide a free trial.

Pros and Cons

The fact that ShipBob is concentrated on eCommerce shipping is one of its main benefits. They provide several delivery choices, such as same-day and 2-day shipping, that will help you enhance your customers’ experiences. Moreover, ShipBob provides inventory management, which may assist you in keeping track of your goods and lowering the likelihood of stockouts.

ShipBob’s cost is one of its drawbacks. Their pricing varies and they can be slightly more expensive than certain other shipping companies. A few clients have also complained about problems with their customer service.

Customer Reviews and Satisfaction

Small business owners tend to have positive opinions about ShipBob. Consumers value their focus on delivery for eCommerce and the variety of services they offer. Nonetheless, a few clients have complained about their price and customer service.

2. UPS

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I’m sure you’ve heard of UPS, and yes, they are one of the best shipping companies for small businesses. They have a global network of partners and carriers and provide shipping, tracking, and delivery services.

Overview of Services and Pricing

UPS provides a variety of shipping services, including domestic, international, and ground shipment. Also, they provide a variety of tracking and delivery options, such as package rerouting and signature confirmation. The cost of UPS depends on the services you want, the size, weight, and distance that your items must travel.

Pros and Cons

The extensive network of UPS is among its greatest benefits. They’re able to provide shipping services to nearly every country in the globe because of their extensive network of partners and carriers. Moreover, they provide a variety of tracking and delivery options that can enhance your overall client experience.

The price of UPS is one of its drawbacks. For small enterprises in particular, they could be more expensive than some alternative shipping providers.

Customer Reviews and Satisfaction

In general, UPS is well-liked by small company owners. Consumers like their extensive service offerings and global network. Customers have, however, reportedly complained about their price and customer service.


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It’s hard to overlook the USPS as one of the best shipping companies for small businesses. 

Overview of Services and Pricing

The United States Postal Service (USPS) is a government-owned shipping firm that provides a variety of small-business services. The United States Postal Service (USPS) provides several shipping alternatives, including Priority Mail, First Class Mail, and Priority Mail Express, with varying prices and delivery times. International delivery is also available through USPS, as are flat-rate mailing boxes and envelopes.

lThe postal cost is determined on the delivery method chosen, the package weight, and the destination. Yet, the US Postal Service is frequently regarded as one of the most cost-effective shipping choices for small businesses, particularly for parcels weighing less than 5 pounds.

Pros and Cons


  • Affordable pricing, especially for lightweight packages
  • Wide range of shipping options, including international shipping
  • Offers flat-rate shipping boxes and envelopes
  • Has a large network of post offices and drop-off locations


  • Limited tracking information for some shipping options
  • May have longer delivery times compared to other shipping companies
  • Some packages may be subject to additional fees, such as customs fees for international shipping

Customer Reviews and Satisfaction

According to recent consumer polls, the USPS has a mixed reputation. Several customers express satisfaction with USPS, complimenting the company’s pricing and dependability. Some, on the other hand, have complained about missing or delayed goods, as well as bad customer support. On Trustpilot, USPS has a satisfaction rating of 2.9 out of 5 stars.

4. FedEx

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Next on our list of the best shipping companies for small businesses is FedEx. 

Overview of Services and Pricing

FedEx is a privately held shipping firm that provides a variety of services to small companies. FedEx has several shipping choices, including FedEx Ground, FedEx Express, and FedEx Freight, with varying prices and delivery times. FedEx also provides worldwide delivery services, as well as bespoke packaging and printing.

FedEx cost varies depending on the delivery method used, the cargo weight, and the destination. Yet, FedEx is frequently perceived as a more expensive shipping alternative than USPS.

Pros and Cons


  • Offers fast delivery times for many shipping options
  • Provides detailed tracking information for packages
  • Offers custom packaging and printing services
  • Has a large network of shipping centers and drop-off locations


  • More expensive shipping rates compared to other shipping companies
  • May have additional fees, such as fuel surcharges or delivery area surcharges
  • Some customers have reported issues with package delivery or customer service

Customer Reviews and Satisfaction

Recent polls show that people have a favorable impression of FedEx. The promptness of the company’s deliveries and the depth of its tracking data have been praised by several clients. 

However other consumers have complained about problems with package delivery, extra costs, and unsatisfactory service. FedEx has an aggregate Trustpilot satisfaction rating of 3.1 stars.

5. DHL Express

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When it comes to shipping companies for small businesses, DHL is one of the most well-known and reputable companies in the industry. That is why they make our list of the best shipping companies for small businesses. They offer a wide range of shipping services and have a global presence, making them an excellent choice for businesses that need to ship internationally. 

Overview of Services and Pricing

In addition to standard mail delivery, international shipment, and local delivery, DHL now provides expedited delivery options. Shipping services for dangerous or medical items are also available. Express and international shipping via DHL are anticipated to be the company’s most sought-after services among small enterprises.

DHL’s rates change based on the kind of shipping and the size of the product. Frequent shippers can save money, and internet calculators help small businesses prepare for shipment. DHL’s price is higher than that of certain rivals, especially for less weighty items.

Pros and Cons

DHL, like any other delivery service, has its benefits and drawbacks. DHL’s worldwide reach is a major selling point for companies that often send packages across international borders. They provide a broad variety of services, including customized alternatives for companies with unusual transportation requirements.

DHL’s prices are higher than some of the competition’s, especially for smaller items. Moreover, they’ve experienced problems with late deliveries and shipments going missing, which is annoying for both businesses and customers.

Customer Reviews and Satisfaction

When it comes to feedback and satisfaction from customers, DHL receives mixed evaluations. Particularly for overseas shipments, some clients have praised the company’s quickness and dependability. Nonetheless, several customers have complained about lost or delayed goods, as well as unsatisfactory responses from the company.

DHL has been awarded the highest possible grade from the Better Business Bureau: A+. Yet, there is a large amount of complaints from customers, most of them are connected to delivery problems.

Factors to Consider When Choosing a Small Business Shipping Solution

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When it comes to shipping for small business, the best shipping companies for small businesses tend to be the ones that satisfy the majority of the below criteria in an efficient manner.

​​With so many options out there, it can be tough to know where to start. But fear not, let’s cover the critical factors you need to consider when selecting a shipping company for your small business.

Shipping Rates and Fees

Affordable shipping is pivotal for small business owners to maintain robust profit margins. The shipping rates with carriers, along with their various fees, can significantly impact your bottom line.

Some companies might charge a fixed rate, while others could base their fees on elements such as weight, transit time, or parcel size. The cost of shipping depending on the carrier will vary greatly. To discern which shipping firm offers the best small business shipping solution, it’s essential to compare rates and fee structures among different carriers. When making your selection, remember to factor in any extra costs, like fuel surcharges or insurance premiums.

Shipping Options and Services

Choosing a shipping company that can cater to the diverse needs of various businesses is crucial. Some enterprises may necessitate options for international shipping services, while others might require same-day or expedited overnight delivery.

Additional services offered by carriers such as UPS and FedEx include package tracking, signature confirmation, and insurance. These elements can significantly influence shipping prices. Therefore, it’s essential to contemplate the services your business needs and whether the shipping destination is within the provider’s network.

Delivery Speed and Reliability

Your business depends on maintaining positive client relations, therefore, you want to make sure your deliveries reach their destination promptly and undamaged. 

While some shipping companies may have a more flexible schedule, others might offer guaranteed delivery dates. When making your choice, you should take the shipping company’s dependability and quickness of delivery into account.

Customer Support and Communication

When it comes to shipping, communication and customer assistance are crucial. You should pick a shipping company that offers exceptional customer care and is easy to get in touch with if you have any problems or inquiries. 

While some shipping companies simply provide email help, others may offer live chat or phone service. It’s important to think about your preferred method of communication with your shipping provider and whether they provide the support you require.

Integration with e-commerce Platforms

It’s critical to pick a delivery provider that works well with your eCommerce platform if you own an online business. Integrations with well-known platforms like Shopify, WooCommerce, and Magento are available from numerous shipping providers. These integrations can improve shipping’s efficiency and effectiveness, lowering the possibility of mistakes and delays.

Ways to Reduce Shipping Costs

Formulating an effective shipping strategy is key to reducing costs and improving efficiency in your operations. There are various ways to refine your shipping services for small businesses, allowing you to find the best shipping options for your specific needs.

One of the most crucial steps is to negotiate rates with multiple carriers. By comparing the prices and services of different providers, you can find the best and cheapest shipping services for small businesses. Remember, the cheapest option may not always be the best for your business, as you also need to consider the quality of service and delivery times.

Another strategy is to optimize your packaging. Using the smallest and lightest packaging possible for your products can help businesses save on shipping costs. Also, consider the pickup and delivery times. Shipping on a business day when the volume is low might provide you with better rates.

Investing in a shipping service for small businesses that offers bulk discounts can also be beneficial. Some shipping carriers offer discounted rates for businesses that have a high shipping volume, which can significantly reduce your costs.

Lastly, consider offering a “slow shipping” version of a small business shipping option. While not all customers will opt for this, it does allow you to consolidate orders and send out shipments in bulk, saving on individual shipping costs.

Always keep in mind that the goal is to offer the best shipping options for small businesses that balance cost, speed, and reliability, providing a positive customer experience.

Adopting a Multi-carrier Shipping Strategy

For many small businesses, adopting a multi-carrier shipping strategy can offer a host of benefits, ranging from cost savings to improved delivery times. This strategy involves using multiple shipping carriers based on their strengths, such as quick shipping, express shipping, or cost-effective international deliveries.

Each carrier has its own advantages and weaknesses, and the best shipping method for a specific package might depend on various factors, such as the package size, weight, destination, and required delivery time. For example, one carrier might offer the best shipping rates for light, small packages, while another may provide cost-effective solutions for heavy or bulky items.

In addition, some carriers may offer quicker delivery times or more reliable service in certain regions. By diversifying your shipping carriers, you can ensure that you are always using the most efficient and cost-effective shipping option for each order.

This approach can be particularly attractive for small businesses that deal with a wide range of package types and shipping destinations. It allows businesses of all sizes to optimize their overall shipping strategy based on the unique requirements of each order.

Many shipping services offer software solutions that can automatically compare rates and services from multiple carriers, making it easier to implement a multi-carrier shipping strategy. By leveraging these tools, businesses can also automate the process of selecting the best carrier for each shipment, which can save time and reduce errors.

FAQs About The Best Shipping Companies For Small Businesses: Shipping Strategy

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What shipping is best for small business?

The best shipping option for a small business depends on their specific needs, budget, and the size and weight of their packages. Some popular options include USPS, UPS, FedEx, and DHL.

What is the cheapest shipping method for a business?

The cheapest shipping method for a business varies based on the size and weight of the package, the destination, and the shipping timeframe. USPS offers some of the most affordable options, such as First-Class Mail and Media Mail, for smaller and lighter packages.

Is UPS or FedEx better for small business?

Whether UPS or FedEx is better for a small business depends on their specific needs, such as delivery timeframe, package size and weight, and budget. UPS may be a better choice for businesses that need next-day or two-day delivery, while FedEx may offer better rates for international shipping.

Who has the best shipping rates for small packages?

The best shipping rates for small packages depend on the specific carrier and the size and weight of the package. USPS may offer the best rates for packages under 13 ounces, while FedEx and UPS may offer better rates for larger packages.

Do businesses get cheaper shipping rates?

Many carriers offer discounted shipping rates for businesses that ship frequently or in bulk. Small businesses may be able to negotiate lower rates by opening a business account with the carrier or using a third-party shipping service that offers discounted rates.

How do I choose a good shipping company?

To choose a good shipping company, consider factors such as shipping rates and fees, available shipping options and services, delivery speed and reliability, customer support and communication, and integration with e-commerce platforms. It’s also important to read customer reviews and compare rates and services from different carriers to find the best fit for your business.

Key Points: The Best Shipping Companies For Small Businesses

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Navigating through the myriad of shipping options to find the best rates for your small business can be a daunting task. You need to consider your own individual shipping needs. However, by implementing strategic ways to reduce shipping costs, such as adopting a multi-carrier shipping strategy or working with a shipping platform, you can transform this challenge into an opportunity for growth and profit maximization.

Shipping platforms simplify the process and make it easy for small businesses to compare rates, services, and find the best small business shipping options. These platforms can integrate with your e-commerce store, automate shipping label creation, and offer discounted rates, thereby helping businesses reduce their shipping costs.

Implementing a multi-carrier shipping strategy is another excellent way to save money on shipping. This approach allows businesses to use different shipping carriers based on the specific requirements of each order, be it domestic or international shipping. By leveraging the strengths of multiple carriers, you can ensure that you always provide the best service to your customers while also keeping your costs down.

Choosing the right shipping company and strategy is a vital aspect of running a successful small business. Whether you’re handling fulfillment and shipping in-house or outsourcing to a third-party logistics provider, the goal remains the same – deliver your products to your customers in a timely, cost-effective manner. By keeping these tips in mind, you can develop a shipping strategy that not only meets your business needs but also improves your customer satisfaction and bottom line.

Remember, the best shipping strategy is one that adapts to your business’s needs and evolves with it. So, stay informed, stay flexible, and continue to seek ways to optimize your shipping processes.